【Notice】Regarding Year-End and New Year Delivery Delays (AeeYaa)

Thank you for shopping at AeeYaa.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding.

Primary reasons for longer delivery times

• Increased year-end volume may lead to delays in nationwide sorting and transportation.
• Year-end and New Year closures/shortened business hours may result in extended delivery times compared to usual.

Possibility of delivery delays

• During the year-end and New Year period, delivery companies may experience delays or restrictions on certain services.
• Even if a specific date and time have been requested, we may not be able to guarantee delivery as scheduled.

Regarding delivery status (tracking)

The tracking number is included in the "Shipping Notification Email" sent after your order has been dispatched.
It may take some time for tracking information to be updated, so please check back later.

Notices from delivery companies

• Sagawa Express
  Information regarding collection and delivery services during the year-end and New Year period
• Yamato Transport
  Closures, shortened hours at some branches, and package delivery during the year-end and New Year period

Inquiries

If your tracking information has not been updated for a long time, or if your delivery is taking an exceptionally long time to arrive, please contact us at the address below, including your "Order Number."